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Dashboards Crashes On Save of Snapshot as Excel

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Hi there,

 

Since applying SP5 Patch 8,  have following problem.

 

When trying to create a snapshot and specify a folder location for the xls file,

Dashboards hangs then reports application quit unexpectedly and closes.

We are on BI4 Sp05 Patch 8 on server and client
Version 6.0.5.0
Build 14,0,5,974

 

I have made sure that file is not open and have tried having Microsoft Excel 2010 open and closed.  Windows 7.

Super annoying, have to remember to save XLF before snapshot and about to give up on using snapshot and instead use a list view component.

 

Any ideas?  No SP06 is not an option until it includes all fixes in SP05 patches 

 

Lee Lewis


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